The problem about opening file with pyroot

ROOT
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1

Hi,dear experts,
When i open file with a link using pyroot, there comes one problem. It seems to due to the root version and I don’t know how to deal with it. Could you give some advice? Thanks.

>>> import ROOT
>>> ROOT.TFile.Open("root://dcache-atlas-xrootd-wan.desy.de:1094//pnfs/desy.de/atlas/dq2/atlaslocalgroupdisk/rucio/user/csander/3d/a5/user.csander.32632649._000001.hist.root")
python: symbol lookup error: /cvmfs/atlas.cern.ch/repo/sw/software/22.2/sw/lcg/releases/ROOT/6.26.08-34ede/x86_64-centos7-gcc11-opt/lib/libNetxNG.so: undefined symbol: _ZN5XrdCl3URLC1ERKNSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEEE
2

Welcome to the ROOT forum.

To identify if it is a ROOT issue or a pyROOT one can you try to open that file using the C++ interface ?

root [0] TFile *f = TFile::Open("root://dcache-atlas-xrootd-wan.desy.de:1094//pnfs/desy.de/atlas/dq2/atlaslocalgroupdisk/rucio/user/csander/3d/a5/user.csander.32632649._000001.hist.root");
3

Hi，the result shows this is root issue.

root [0] TFile *f = TFile::Open("root://dcache-atlas-xrootd-wan.desy.de:1094//pnfs/desy.de/atlas/dq2/atlaslocalgroupdisk/rucio/user/csander/3d/a5/user.csander.32632649._000001.hist.root");
/cvmfs/atlas.cern.ch/repo/sw/software/22.2/sw/lcg/releases/ROOT/6.26.08-34ede/x86_64-centos7-gcc11-opt/bin/root.exe: symbol lookup error: /cvmfs/atlas.cern.ch/repo/sw/software/22.2/sw/lcg/releases/ROOT/6.26.08-34ede/x86_64-centos7-gcc11-opt/lib/libNetxNG.so: undefined symbol: _ZN5XrdCl3URLC1ERKNSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEEE
4

It does not seems to find the file. Either the file does not exist or the syntax you are using is wrong. @pcanal will know.

5

The symbol that is not found is:

$ echo _ZN5XrdCl3URLC1ERKNSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEEE | c++filt 
XrdCl::URL::URL(std::__cxx11::basic_string<char, std::char_traits<char>, std::allocator<char> > const&)

I.e. Most likely than not there version of ROOT and the version of XRootD available in your environment are not compatible.

6

Hi, thanks for your reply. How can I do to change the version of xrootd in lxplus?
This is the version of the xrootd the environment set. Maybe i need to change it to v4?

xrootd -v
v5.6.2
7

I am not sure. It depends on where you got your version of ROOT. If you got it from the ATLAS software distribution, that is where you ought to look for xrootd.